Success Stories ePRO implementation
ePRO Implementation

June 12, 2024

ePRO implementation

This project involved a complex ePRO setup where questionnaire availability was dependent on the visit schedule and the patient’s progress in the study. Questionnaires were to be enabled shortly before scheduled visits to allow patients to complete them prior to arriving at the site. The project also featured a multi-language approach and involved complex questionnaires requiring validation by the questionnaire owners.

🎯 Challenges

How to enable questionnaires at the right time?

How to re-enable a questionnaire if it expires, but the patient is ready to complete it later?

How to ensure the correct questionnaire is enabled based on the patient's profile?

How to ensure questionnaires are completed on time and according to the schedule?

How to ensure patients see the questionnaire in the correct language?


💡 Solution

Close cooperation between CRO and Clincase was pivotal in developing detailed specifications and conducting thorough testing. Additionally, a workaround was implemented to re-enable expired questionnaires.

🌟 Results

The project has been successfully launched. Continued close cooperation between CRO and Clincase is necessary to monitor the situation and provide support as required.

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